Home » Urgent help

Urgent help

Help in crisis

Please note BarnsleyTalking Therapies is not an emergency service. Our telephones are answered Monday-Friday 9.00am-5.00pm.

If you use our services

If you currently receive a service from our Trust, then make contact with the team that provides you with care and treatment as soon as you can. You can find contact details in our service directory.

It may be helpful to refer to your care plan, which should have details of who to contact in a crisis, or contact your named care coordinator or worker (the main person currently helping you). Or if you prefer you can contact us direct on our local numbers below.

Barnsley 24/7 open access to our mental health services:

Adults (aged 18+) – 01226 645000

Children and young people (CAMHS) – 01226 644829

People with a learning disability- 01226 645237

If you don’t currently use our services

If you do not receive any of our services and want to contact us direct about either yourself or someone you know you can also use our local numbers below. Please also see our information on what to do in an emergency.

Other support

Barnsley has 24-hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:

  • At risk of developing mental health problems
  • Diagnosed with common mental health problems
  • Accessing mental health support
  • Experiencing mental health distress
  • Seeking information, advice and support

You can now use this service by calling 0800 183 0558.

If you require more immediate support and find that you are experiencing difficult thoughts about harming yourself or ending your life please contact any of the following services:

  • Your GP surgery
  • NHS 111 Service (Freephone, available 24 hours)
  • Your local Accident and Emergency department
  • Samaritans support line: 116 123 (Freephone, available 24 hours)

Other helplines

If you are looking for support or advice or have an emotional issue you’d like to talk through, you may find one of these helpline numbers useful. also has a full list of mental health helplines too.


Confidential and non-judgemental emotional support whenever you need someone to talk to. Available 24 hours a day, every day of the year.



SANEline is an out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems.  They also provide a free text-based support service called Textcare. Available between 4.30pm – 10.30pm each evening, every day of the year.


West Yorkshire Suicide Prevention

The West Yorkshire Suicide Prevention website is a portal for sharing information and resources created by partner organisations.

Website: Suicide Prevention Resources for West Yorkshire (


Rethink is the largest severe mental illness charity in the UK and their information and advice service can be contacted on 0845 456 0455. The advise service offers practical help on a wide range of mental health issues. They can be contacted from 9.30am – 4pm from Monday to Friday.


Mencap Learning Disability 

The helpline provides information and advice on learning disability issues to callers including people with learning disabilities, their families and carers, and professionals.


  • Telephone: 0808 808 1111
  • Email:
  • Website:


The FRANK campaign helpline provides information and advice about drugs and information on local services. The service can take calls in over 120 languages via a three-way call with a translator. Available 24 hours a day, 7 days a week.



Drinkline is a national alcohol helpline providing confidential counselling, support, advice and information. The free helpline is available on weekdays from 9am – 8pm and on weekends from 11am – 4pm.


  • Telephone: 0300 123 1110

Beat (Eating Disorders)

Beat is the UK’s eating disorder charity for people with eating disorders and their families. Beat provides helplines for adults and young people, online support and a UK-wide network of self-help groups to help people beat their eating disorder. The Helplines are open 365 days a year from 12pm – 8pm on weekdays and 4pm – 8pm on weekends and bank holidays.